What do I need to know when returning a product?

For new products the following rules apply: Please return the products in the same condition, including price tags attached, within 60 days with a date stamp of the post.
For vintage items the following rules apply:  Please return the products in the same condition, including price tags attached, within 4 days with a date stamp of the post. (excluding Sunday)

We will refund the purchase amount to your account within 5 workingdays after receipt of the return. The original shipping costs and return costs are NOT reimbursed.

How do I return an order?

We do our best to make sure that you are satisfied with your purchase. Should this not be the case, then you can return a product.

You can return the products to the address below with a note with your name and order number (or the return form) :

 

Ilovevintage.nl – Store & Office

Prinsengracht 201

1015DT Amsterdam

Nederland

 

If you have additional questions about returning your order, you can contact our Customer Service