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Delivery / Shipping

Once the payment has been processed, the order will be sent to you as soon as possible. When you transferred the payment it takes a little longer for the payment to be processed.

Your order will usually take 2 to 4 days to arrive. The shipping time, after we have sent the order, depends on the shipping companies and is therefore anestimation.
You will receive a confirmation email when the payment has been processed ánd when the order has been shipped.

Once we have received the payment and the package is in the mail, you get a confirmation by e-mail.

For shipments sent using DPD or POSTNL you will get a Track & Trace code that allows you can track the delivery. The email with the Track and Trace code will be sent by DPD and PostNL once they have checked in the shipment.

When shipments are sent by DHL GLOBAL MAIL you won’t get a Track and Trace code.

Our products undergo a rigorous inspection. If unfortunately something went wrong, please contact our Customer Service.

It is possible an item is out of stock, we will let you know by e-mail.

If we failed sending you an article; please contact the Customer Service. We will supply the item as soon as possible.

Country Shipping option Shipping Cost Shipping Time * (after receipt of payment)
The Netherlands Post NL Free Shipping 2-4 days
DPD Free Shipping 2-4 days
Service Delivery Point Free Shipping 2-4 days
Post NL Evening € 2,50 1-3 days
Belgium, Germany Post NL Free Shipping 2-4 days
DPD Free Shipping 4-8 days
Service Delivery Point Free Shipping 2-4 days
United Kingdom, Luxembourg, Oostenrijk, Denemarken, Frankrijk Post NL € 8,47 4-8 days
DPD € 6,05 4-8 days
Service Delivery Point € 6,05 4-8 days
DHL Express  €22,39 1-2 days
Orders over €100,- Free Shipping 4-8 days (DPD)
Greece, Romania, Sweden, Czech Republic, Finland, Estonia, Hungary, Spain, Italy, Lithuania, Portugal, Poland, Post NL € 13,92 4-8 days
DPD € 12,50 4-8 days
Service Delivery Point € 15,13 4-8 days
DHL Express € 22,39 2-3 days
Orders over €150,- Free Shipping 4-8 days (DPD)
Ireland DPD € 12,10 4-8 days
UPS € 15,13 4-8 days
Orders over €150,- Free Shipping 4-8 days (DPD)
All Unlisted Countries DHL Express € 48,40 DHL Express (2-4 days)
Post NL € 30,25 PostNL (1-2 weeks)
Orders over €250,- Free Shipping 2 weeks (DPD)

* The shipping time, after we have sent the order, depends on the shipping companies and is therefore an estimation.

 

If you have additional questions about shipping and shipping costs, of course, you can contact our Customer Service

 

If you received a product you didn’t order, please let us know immediately through our Customer Service.

Yes, once you have filled in your delivery address, the shopping cart automatically changes the shipping costs and the total payment amount.

Of course you can! Your package can be delivered to any home or work address. It is not possible to have it delivered to a Post Office or a PO Box.

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